voice of the customer, llc

voice of the customer, llcvoice of the customer, llcvoice of the customer, llc

voice of the customer, llc

voice of the customer, llcvoice of the customer, llcvoice of the customer, llc
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  • Overview
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THE INVESTMENT RECOMMENDATION SCORE

Operating within the Consumer Demand Dimension, Voice of the Customer, LLC (VOC) delivers an analytic and predictive technology enabling an “Investment Recommendation Score” to guide investment strategy with extraordinary prescience and confidence.

creating, innovating

Whether investors are intending to commercialize new product, services, technologies, expand product portfolios or launch new adjacent offerings...

Assessing, Deciding

...The Investment Recommendation Score enables the identification and refinement of early concepts and then measures those concepts against defined success metrics inclusive of the entire competitive market. The Investment Recommendation Score will guide investors in narrowing the field of opportunity to ensure success. 

Understanding End User's Intent

VOC provides consumer insight of existing and proposed commercial offerings …detailing what is valuable to your end customer and most importantly, its acceptance in the MarketSpace.

reducing prediction risk

The technology Investment Recommendation Score is powered by Linescale – patented technology created with the Harvard Business School to assess and guide large-scale investment by General Foods.  Linescale has successfully evaluated and forecasted new product introductions for numerous companies including; Citibank, The US Post Office, Marriott International and CVSHealth/Aetna.   Linescale with its long history of insightful market intelligence, in-depth proprietary research, and well-informed product innovation analyses, has engineered the next generation of this proven technology … The Investment Recommendation Score to narrow the investment predictability abyss.

EVALUATING UNDERPERFORMANCE AND COURSE CORRECTION

Underperformance has many rationales, but usually only one or two fundamental reasons.  VOC will help you understand the underlying reasons for an underperforming asset and help you diagnose whether and where to commit resources to fix it.

MORE DEPTH TO DILIGENCE

Traditional tools look backward, not forward in interpreting future behavior.  The Investment Recommendation Score gives investors a forward-facing consumer demand telescope  to predict future performance and reduce investment risk . 

What's Been Missing — Marketspace Context

Marketspace Context

MarketSpace

Marketspace scoring

Marketspace scoring

Head-to-head paired comparisons of ideas and products directly competing with today's personal favorites

Marketspace scoring

Marketspace scoring

Marketspace scoring

Competitive benchmarking creates future performance norms independent of product or service category -  predicts  substitution and displacement

Linescale System

Marketspace scoring

Linescale System

Innovation development system of choice over time for major innovators — Citibank, Marriott, CVS Pharmacy, Aetna Insurance and others. 

 

A closer look at Linescale >>

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Voice of the Customer, LLC

Voice of the Customer, LLC

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